Skills & Competencies for Network Operations Manager
Network Operations Manager job profile
Book a Demo and Receive a Sample Job ProfileJOB SUMMARY for Network Operations Manager
Manages the daily operations of the organization's network infrastructure, including hardware, software, security, and services, to ensure it meets the organization's performance objectives.
JOB RESPONSIBILITIES for Network Operations Manager
Implements policies and procedures that ensure compliance with industry standards and regulations, minimize downtime, and support efficient operations. Provides network administrators and technicians with training in the best practices and technologies. Ensures logging and documentation of daily network operations incidents and changes. Leads troubleshooting and resolution of routine network issues and conducts root cause analysis (RCA) to prevent recurrences and identify potential technological, training, or process improvements. Automates routine tasks using scripting or basic programs. Advises on budget expenditures to ensure required tools and equipment are procured and maintained.
Network Operations Manager SALARY RANGE
BASE 50%
$138,561
TOTAL 50%
$149,581
Job Level
M02
Job Code
IT10000323
Education/Degree
Bachelor's Degree
Reports To
Director
Network Operations Manager Skills and Competencies List
11 general skills or competencies (Job family competencies) for Network Operations Manager
1
Job Family Competencies –
Business Continuity
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Lists business continuity risks, threats, and vulnerabilities across the enterprise.
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Level 2 Behaviors
(Light Experience)
Supports the development and implementation of business continuity plans.
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Level 3 Behaviors
(Moderate Experience)
Performs business continuity testing to identify areas for improvement.
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Level 4 Behaviors
(Extensive Experience)
Provides training to team members regarding business continuity procedures and emergency responses.
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Level 5 Behaviors
(Mastery)
Generates disaster recovery standards in alignment with business continuity program goals.
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2
Job Family Competencies –
IT Environment
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Lists the importance of IT internal control and audit in a technical environment.
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Level 2 Behaviors
(Light Experience)
Supports the documentation process of the IT environment across the technology landscape.
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Level 3 Behaviors
(Moderate Experience)
Utilizes tools and systems to provide continuous security monitoring for the IT environment.
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Level 4 Behaviors
(Extensive Experience)
Reviews IT infrastructure and systems performance to assess the operational costs, productivity levels, and other metrics.
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Level 5 Behaviors
(Mastery)
Establishes security standards to improve the resiliency of IT operations.
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3
Network Operations Manager
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Network Operations Manager
Proficiency Level - 4
5
Competency for -
Network Operations Manager
Proficiency Level - 5
12 soft skills or competencies (core competencies) for Network Operations Manager
1
Core Competencies –
Budgeting
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Lists the elements and the steps on how to conduct budgeting.
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Level 2 Behaviors
(Light Experience)
Tracks and reports financial inefficiencies to ensure smooth functioning of our budgeting processes.
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Level 3 Behaviors
(Moderate Experience)
Works with senior management in creating appropriate budget amounts.
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Level 4 Behaviors
(Extensive Experience)
Recommends alternative budgeting strategies for resolving budgeting issues in our workplace.
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Level 5 Behaviors
(Mastery)
Introduces technologies, policies, and programs for more effective budget management.
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2
Core Competencies –
Planning and Organizing
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Lists commonly used tools in workplace planning and organization.
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Level 2 Behaviors
(Light Experience)
Works with specific tools in prioritizing and allocating resources to ensure task accuracy.
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Level 3 Behaviors
(Moderate Experience)
Defines and translates objectives into specific plans to ensure understanding of organizational goals.
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Level 4 Behaviors
(Extensive Experience)
Delivers training sessions to foster and maximize solid planning and organization capabilities.
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Level 5 Behaviors
(Mastery)
Champions the adoption of business intelligence systems to achieve planning and organization goals.
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3
Network Operations Manager
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Network Operations Manager
Proficiency Level - 4
5
Competency for -
Network Operations Manager
Proficiency Level - 5
Summary of Network Operations Manager skills and competencies
There are 0 hard skills for Network Operations Manager.
11 general skills for Network Operations Manager, Business Continuity, IT Environment, Local Area Networks, etc.
12 soft skills for Network Operations Manager, Budgeting, Planning and Organizing, Coordination, etc.
While the list totals 23 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Network Operations Manager, he or she needs to be proficient in Budgeting, be skilled in Planning and Organizing, and be skilled in Coordination.
11 general skills for Network Operations Manager, Business Continuity, IT Environment, Local Area Networks, etc.
12 soft skills for Network Operations Manager, Budgeting, Planning and Organizing, Coordination, etc.
While the list totals 23 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Network Operations Manager, he or she needs to be proficient in Budgeting, be skilled in Planning and Organizing, and be skilled in Coordination.
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